Concentrix launches new Cebu site, 2 others

CONCENTRIX Philippines simultaneously launched its three newest sites nationwide, including the one in One Montage in Cebu Business Park, together with Giga Tower in Bridgetown in Quezon City and Davao Finance Center in Davao Park District.Concentrix staff, leaders, partners from government and private sector attended the launch and tour of facilities in their respective cities on Thursday, Aug. 18, 2022. Concentrix president and chief executive officer Chris Caldwell was also present.The launch event called “One Concentrix Nation” highlighted the remarkable growth of Concentrix and the company’s investments to bring career opportunities throughout the country. The three sites’ locations correspond to the three major island groups of Luzon, Visayas and Mindanao.The expansions also reinforced Concentrix’s position as the nation’s undisputed largest private employer with approximately 100,000 staff, and brought the company’s total sites in the Philippines to 50, located in 20 cities for its brick-and-mortar operations.According to Amit Jagga, senior vice president and country leader for Concentrix Philippines, “Our journey in the Philippines has always been about growth. In 16 years, we have grown from a handful of people to a 100,000-strong team today. Launching three new sites altogether is a big growth milestone representing close to 5,700 combined staff in these locations and the opportunity to grow further.”The official said the launch is a visible proof of the firm’s continued growth and a tangible message of its continued commitment to the Philippines.“We’ll continue to invest in providing meaningful career opportunities to as many talented Filipinos as possible. Further, the multi-site launch being nationwide also demonstrated that when we expand our presence to more people and places, it translates to employment and other economic opportunities also spreading to those communities,” Jagga said.All three sites: Giga, One Montage Cebu and Davao Finance Center operate 24/7 and have close to 30,000 square meters of space in combined total. Staff support clients in industries such as communications, financial services, retail, technology, travel, health care and content moderation. Giga and Montage both have recruitment hubs for the high volume of jobseekers in Quezon City and Cebu City.Concentrix site investments include the work environment and overall staff experience. Concentrix VP of People Solutions in the Philippines Hazel Banas shares: “Staff experience is top priority for Concentrix so it’s important to consider what’s meaningful and relevant to their needs and situations.”“Considering workplace and work environment–how safe, conducive, well-equipped with resources and well-supported the staff are, how we facilitate ease and access to information or services they need, how we reward and engage them–these are all important. We also want to provide state-of-the-art facilities with flexibility in mind,”she said.The office spaces are deliberately designed for the perfect blend of functionality, productivity and creativity. “We also take staff feedback on what they need and want, so no two sites are necessarily the same. For example, you can have two sites with a gym and another one without. It depends on the preference of local teams.”With a solid commitment to continued growth and investment in the country and its talent, Jagga is excited about the positive impact it will continue to make.He said: “We anticipate the growth rate to continue being significant levels in line with the growth in business that clients give to us, including new client logos, all of which increase our hiring requirements. So we’re very excited to share about our sites and for more people to join Concentrix.Concentrix Philippines is a recipient of “Highly Commended” recognition for Excellence in Employee Experience in the global Gartner Communication Awards 2022 and is among Asia’s Best Employer Brands for two years in a row. It is also the sole recipient of ICT Awards 2021 special award for “Outstanding Use of ICT Services To Fight Covid-19.” / EHP, CSL