Call center industry urges gov’t to improve ease of doing business  

THE government needs to improve the ease of doing business to allow the business process outsourcing industry to hit its export revenue and job generation targets, the Contact Center Association of the Philippines (CCAP) said. The CCAP said its wish list includes a “clear policy on flexible work arrangements, strengthening of the Philippine Economic Zone […]

Call centers in the Philippines:  Why it’s here to stay

THE rapid rise of automated technology and artificial intelligence (AI) in today’s business processes has set off a wave of panic in the call center industry, particularly in the Philippines, where call center outsourcing is a multibillion-dollar business.The industry’s greatest fear is that AI-powered automation will slowly but surely replace many of the 1.3 million […]

TrialWire Technology Platform Rolls Out World First SMS/Text Patient Contact System Across all Studies Globally

ADELAIDE, AUS, Jul 20, 2022 – (ACN Newswire via – TrialWire(TM) Technology Platform, the most secure and rapid digital patient recruitment Platform for trial rescue, today announced the rollout of the proprietary SMS/Text patient contact system across all studies globally. The SMS/Text patient contact system is a world first in speed, security, and compliance […]

Bzzzzz: Why the 230 contact tracers when Covid cases are down. Archival kids about getting a few as BOPK ‘canvassers.’ Miguel Osmeña on wife Bea and Heart. Pitch from Guv Gwen, daughter Christina.

‘BAHINI SAB MI.’ Cebu City Councilor Joel Garganera wanted the City Council to approve the charging of P18.657 million for the payment of salaries of 230 contact tracers as part of the anti-Covid-19 response.The amount covers back salaries for three-to-four months ago up to this June. Minority Floor Leader Nestor Archival Sr. (BOPK) said “we […]

Nationwide round-up (04/12/21)

Less contact tracers to be hired for longer service period THE DEPARTMENT of Labor and Employment will hire 5,000 contact tracers instead of the initial plan of 12,000 to allow them to work for a longer period as requested by local governments where they will be deployed. During a virtual briefing on Monday, the department’s […]

Stay connected and win a Honda Brio

Honda Cars Philippines to give away brand new Brio and other exciting prizes Honda’s automobile business unit in the Philippines, will be giving away exciting raffle prizes for Honda car owners who will update their contact information by March 18, 2021. As part of its efforts to stay connected with its customers, the company encourages […]

DILG to rehire 15K tracers

TO ENSURE the continuity of the country’s contact tracing efforts, the Department of the Interior and Local Government (DILG) will rehire some 15,000 contact tracers (CTs) nationwide for at least six months, following the approval by the Department of Budget and Management (DBM) of the P1.9 billion budget for the hiring of CTs in 2021. […]