Berlin, Germany, Feb. 27, 2026 — It announces a strategic repositioning of the brand, transitioning from a traditional Language Service Provider (LSP) to an AI – led Language Solutions Integrator (LSI).
This shift represents a fundamental transformation in global communication. With the rise of generative AI, businesses can no longer gain advantages from language services solely optimized for linguistic perfection. Instead, they need fit – for – purpose multilingual content that can scale rapidly and cost – effectively, integrate seamlessly into existing ecosystems, and bring about measurable business impacts.
“For years, the industry regarded quality as something that humans had to create manually from the start each time,” said Roman Kotzsch, the CEO of Milengo. “In fact, human – produced quality varies.
AI changes this situation by stabilizing the basic standard and allowing experts to focus on what truly counts. The real challenge for businesses nowadays is not translation itself but operating language operations that can scale, integrate, and deliver measurable performance.”
A New Model for Language Operations
Traditional localization has heavily relied on human – driven processes, which makes it difficult to maintain consistency and achieve scalability as the volume of content grows, especially when language workflows are not connected to the systems that create and manage content.
AI changes this situation by empowering humans rather than replacing them. Supported by Milengo’s in – house localization engineers, LLM and automation experts, AI is used to ensure consistency, connect workflows across platforms, and remove the cost barriers that have historically restricted the localization of certain content. This sets up a stable quality baseline that subject – matter experts can improve where it adds the most value, leading to higher efficiency and predictable quality on a large scale, which can be specifically measured through LQA score dashboards and performance metrics.
Four Pillars of Milengo’s AI – Led LSI Model
Milengo’s new positioning is based on three core pillars:
- AI Orchestration – offering a scalable solution for multilingual content delivery
- Human Subject Matter Experts – guaranteeing domain accuracy, terminological and brand guidelines, and local market relevance
- Platform Connectivity & Workflow Automation – aiming to eliminate manual hand – offs and enable end – to – end visibility
- Measurable Quality Through LQA Dashboards – Providing transparent, data – driven quality monitoring via structured LQA scoring, performance metrics, and continuous improvement insights
Together, these pillars transform localization from isolated translation tasks to integrated, measurable language operations (LangOps) directly embedded in business workflows.
About Milengo
Milengo is an AI – led Language Solutions Integrator that helps global manufacturing and B2B SaaS organizations manage multilingual communication as a scalable and measurable operation. By combining AI orchestration, human expertise, platform connectivity, and transparent quality measurement, Milengo enables faster, more affordable, and more reliable global content delivery.
Milengo collaborates with some of the world’s leading technology and industrial enterprises, including Snowflake, Infor, Genesys, Magna, Bosch, and TKE, supporting their expansion into international markets with compliant, high – performance multilingual workflows.
Media:
Melina Koycheva, Head of Marketing
Milengo GmbH
contact@milengo.com
CONTACT: Milengo Wilhelmine - Gemberg - Weg 5 - 7 Berlin 10179 Germany https://milengo.com/ contact@milengo.com
